Privacy Policy
This Privacy Policy explains how Viral Thumbs ("we," "us," or "our") collects, uses, and safeguards the information of visitors and clients. Viral Thumbs is a trading name of Carson Alworth, operating from Crosbyton, TX 79322.
Information We Collect
- Contact details such as your name, email, and social handles submitted through checkout or direct outreach.
- Billing information processed securely through third-party providers like Stripe; we do not store full payment data on our servers.
- Project materials you share (thumbnails, scripts, assets) for creative production.
- Usage data from basic analytics (page views, device type) to maintain site performance.
How We Use Information
- Provide creative services, invoicing, and customer support.
- Send operational updates regarding active projects or your subscription.
- Comply with legal obligations, including tax reporting to the IRS.
- Maintain security, prevent fraud, and improve our website.
Sharing and Disclosure
We only share data with trusted processors who help us operate the business (e.g., Stripe for payments, Google Workspace for communications). These vendors process data under their own policies and contractual obligations. We may also disclose information when required by law or to defend our legal rights.
Data Retention
Client project files are retained for up to 12 months after cancellation unless you request deletion sooner. Transaction records are stored for at least seven years to satisfy tax regulations.
Your Choices
- Request access, updates, or deletion by emailing carson@carsonalworth.com.
- Opt out of non-essential emails by using the unsubscribe link or contacting us.
- Decline to provide certain assets; however, doing so may limit the services we can deliver.
International Visitors
If you access this site from outside the United States, you consent to processing and storage in the U.S., where data protection laws may differ from your jurisdiction.
Policy Updates
We may update this policy to reflect operational or legal changes. The "Effective date" will indicate the latest revision, and material updates will be announced via email or on this page.
Contact
Questions can be sent to carson@carsonalworth.com or by mail to Crosbyton, TX 79322.